• These schemes can’t even begin to look appealing, when Qantas will drag you through the mud every time you make a legitimate points or status credit claim, in fact they will actively discourage you with delays, miscommunication, and denials. The problem has become significantly worse in the...

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  • I have stopped participating in the induced circus of claiming points entitlements from Qantas Shopping. 'Customer Support' appear to be instructed to frustrate and exhaust the customer in every form of engagement, such as claiming no record of transaction, inability to open files, constantly ch...

  • The bottom line is that Qantas are not honouring their commitments. I make regular purchases through the Qantas Online Mall using the same procedures, and every so often Qantas opt out on their side of the deal. I have suggested to some Qantas Online Mall Stores that they ought to show conce...

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