It should be simple - if a flight you have paid for isn’t operating, you should be entitled to a full refund, promptly.Any other complexity around it is not your problem - things like who has given your money to whom, T&Cs that a company has written to avoid refunds, the airline having ...

I would love to be able to fly Virgin (seamlessly) all the way to London and have the flexibility of LAX or HKG stopovers and flying East or West in either direction. Especially as the Virgin Clubhouse in London is so good.

Great initiative - love trying wines from smaller, lesser known producers

Looks excellent - good choice BA. Hope we get this product on the Sydney flights soon.

Firstly I’d send the Project Sunrise design team on a trip on the Q-Suites for inspiration ;)I think the critical elements to making 20-22 hours work well are privacy, comfort, the ability to structure the time the way you want to, fresh and healthy F&B options, a change of scenery awa...

Thanks Chris - great summary. It sounds like Cathay is the sweet spot in terms of points required, fees, product, schedules, plus HKG is a great stopover.

Good point mad_atta - it’s now a bit dated but when it came out in I think 2004 (was that the year I won the Flyertalk AirNZ rugby competition btw? ;)) most airlines were just introducing angled “lie flat” and after BA, AirNZ were one of the first to go truely flat bed and he...

There’s just something not quite “right” about the 777 cross section - in Economy you have to squeeze 10 abreast (cause everyone else is) which makes Y seats too narrow, and in business it’s a middle seat with mini aisles for access, unless you go extra wide like SQ or...

I think the Oneworld Connect concept needs a little more work. Right now it’s disappointing in terms of benefits and too complex in terms of rules and exclusions. It needs to offer lounge access, priority check in and boarding, extra luggage, status credits.

No it’s nothing like being on a train facing backwards. There is no sense of movement. At night or with the window shades down there is zero difference to facing forwards, and even in daylight with the window shades open, in cruise the scenery is moving by at such a sedate pace that you re...

Totally agree this is the best Business class in the market. The Qsuite is superb. The menu is extensive and dine on demand is just something else. I might be the only one but I thought dine on demand just meant they loaded like a dinner and a breakfast for you and you could choose when to have t...

It is always great to see a status match promo, especially one as useful to Australian biz travellers as AirNZ - so great news for aussie FFs and many will benefit.But - as a former AirNZ *E for many years (at one point one of “Fyfe’s 100” for those in the know) - I wouldn&#x...

Mmmm the concept looks better... there is just something expected and safe about the new design.Agree with the above comment that the E85 coupe is still the best looking Z4 out there (I’d say one of the best looking cars full stop - will be a classic).

Good point re avoiding the pre-flight rush to send the last emails before the flight.. that does tend to ruin the lounge experience. Probably the real downside is the expectation that could emerge in future that we’re all online/contactable/available during flights rather than just having ...

What?! No way would I swap my inflight wine or champers for WiFi! Interesting it’s sponsored by an inflight WiFi service provider... I wonder what the inflight wine sponsored survey says ;). As others have noted, the flight is one of the last places you can truely disconnect and switch off...