• HK Intown Check In

    Apr 24, 2024, 04:22 PM

    Unfortunately it's just CX at the intown checkin in Hong Kong. Plus it's just self self kiosks with rather unhelpful staff tending to the machines. I don't think they will bring back the full offering any time soon. They claim it's due to lack of staff, but this seems to be an excuse for what's l...

  • I've flown EK Business from HKG-BKK multiple times and used the Qantas lounge. Will be fine.

  • Masks to Bali

    Feb 07, 2023, 05:33 PM

    It's not a requirement. I was flying between Aus - Indonesia and domestically in Indonesia in December. I didn't wear a mask once and was never asked to.

  • APEC Card Transfer to new passport

    Jan 10, 2023, 03:00 PM

    Hello,Has anyone transferred their ABTC to a new passport when there is still validity on the card? I'm trying to get a sense of how long it will take, as I had to get a new passport at the end of the last year and unfortunately it's knocked out my APEC Card.Anyone done this, I'd love to hear how...

  • ABTC (APEC) Card & Vietnam

    Aug 29, 2022, 06:38 PM

    Hi RD. I just did a couple of weeks ago actually. It's back to what it used to be which was great. Breezed right through the airport in SGN.

  • Family Christmas

    Aug 13, 2020, 02:50 PM

    Originally Posted by skier doubt if there will be any quarantine next month. Xmas ? That's over 4 months away. A day is a long time in politics & all this corona rubbish has become political now, nothing to do with medicine. God I hope you're right, but I'm pretty certain quarantine will be i...

  • Qatar Status Run

    Jun 11, 2020, 03:22 PM

    Originally Posted by asbindia Hi All, Just managed to get the Status Match with Qatar, just wondering if anyone had any ideas for a Qatar Status run? I have been trying to look at flights but they all seem SUPER expensive to the other options and earning QPoints on Qantas are quite low, or none a...

  • What do you miss from Virgin Blue?

    May 27, 2020, 02:16 PM

    planesa380, I think you might be better placed to start your own blog, rather than spamming in here with a bunch of stuff.

  • Poor refund service

    May 14, 2020, 02:47 PM

    I've found the same thing with Virgin Australia, AirAsia, Vietnam Airlines and some small Euro Airlines. Refundable tickets which have been processed as a refund, but they're still holding on to the money.One of them told me 90 working days to get the refund!!!

  • Jetstar... lol

  • Originally Posted by [email protected] Appalling, hardly. Especially in light of the current condition with covid-19, a lot of employees are being redeployed (including from velocity) to assist with the extremely high call volumes. Frequent flyer point recovery is not a priority, especiall...

  • I've taken multiple Hong Kong Airlines flights since around Dec 2019 too. None have ever cleared on mine or my partner's velocity account! I email them almost once a week and get automated responses back. It's appalling, but I'm basically giving up.

  • When did this site become a complaints line?

  • Virgin Australia selling two A330's?

    Feb 24, 2020, 07:12 PM

    Likely gossip. I've typically found that the cabin crew know less than anyone when it comes to airline goss.

  • Waaaahhhh.... Qantas didn't give me something for free!