• QANTAS Senate Enquiry

    Oct 04, 2023, 05:24 PM

    Maybe if they made the website more user friendly without trying to upsell Points plus pay, it might not cause so much confusion. Sure, allow the option, but show the Reward seats by default first.

  • Best in Bangkok

    Sep 12, 2023, 04:46 PM

    I second the Marriott Surawongse. The pool and breakfast alone are amongst the best, with modern rooms and friendly staff. If you happen to get the bigger suite rooms, it almost feels like you're own spacious apartment.

  • Overbooked Qantas flight

    Jul 31, 2023, 01:43 PM

    Maybe next time start your conversation with "Hi, your Call is being recorded for my quality assurance..."... maybe they will be more careful with what they say? lol

  • A few years ago you were able to request they refund the Qantas Club membership after you received lifetime Gold. I'm not sure if this is the case anymore. An email to their customer care could probably assist.

  • Probably got to do with whats available to report on at the time. QF having gone through quite some bad PR is pumping out a lot of "good news" stories. Naturally, it will get picked up and reported on. The same with Virgin /Rex/ Bonza and any other carrier operating around Aus, if they had mor...

  • Crew who are paid differently and on different awards/contracts. Qantas likes to think if you won't do it, someone else will happily do it... and for cheaper also. It's like landing your "dream" job with a company, but then said company sets outs conditions, and you think to just suck it up ju...

  • Automated passport machines-USA

    Sep 14, 2022, 04:39 PM

    On a similar note, any idea why they use two seperate machines to clear immigration while entering Australia?First machine to read passport and produce a docket ticket,Then take docket ticket to smart gate, insert, get picture taken, then go through automated doors.It seems like a redundant proce...

  • Rebooking after CX flight cancelled

    Jan 06, 2022, 06:59 PM

    I think you'd be safer getting a full refund at this point in time, than trying to move dates. I can't see CX lasting long if things keep going the way they are in HK...

  • Average wait time for refund

    May 05, 2020, 03:52 PM

    I cancelled my Cathay Flights on the 12th March (Business Class) , and was advised that the full refund would take 6-8 weeks.I queried at week 6 and was advised it would take 8 weeks. So i am waiting till next week to see if my refund comes through.

  • In my experience, CodeShare flights become a big issue, particularly when there are delays not associated to the airline, as neither party want to take the responsibility. Call Operating carrier, they say they didn't issue the ticket, and call airline issuing ticket, they say call operating carr...

  • I would highly doubt the QF staff would check you in at the International Terminal, if you are flying on a domestic flight. Secondly, the International Baggage belt system does not link with the domestic belt system, so even if they did check your bags in, i would not be expecting your bag to ma...

  • You might need to go through a Travel agent?

  • Given your international itinerary and that you are Sydney based, your flights seem to be very OneWorld friendly.

  • Having worked inside the airport before, I have no issues usually with the Q Tags when it is point to point flights, as all the bags are loaded usually on the same plane and reach the destination. The issue is encountered when there is connecting flights domestically. The bags are usually loaded...

  • Qantas double status credit promotion

    Nov 21, 2019, 03:32 PM

    I just received a 50% bonus status credit offer... conveniently after i searched some flights the other night.Best part, doesn't even have to be on Qantas metal, only a QF marketed flight!