• Thanks @Clancy. I wish Qantas would update their website accordingly, because Air France insists their agreement is purely for earning and burning points. In any case, I considered flying business, but with 2 passengers in tow the points would add up quickly. However, the fees and taxes for Busi...

  • Unfortunately the Qantas call was a joke. Firstly, the agent tried to push me to contact Air France, then they read an extract from the Qantas website saying online check-in and purchasing additional luggage in advance are not available with Air France - not the point of my question really.I the...

  • G'day all and a happy new year full of travels!Has anyone travelled recently on Air France and can report on the current status of the QF partnership re extra baggage allowance?I'm looking into redeeming QF points for a Singapore-EU leg on Air France as a QF Silver and am trying to establish whet...

  • Hi all, I’m planning to redeem 2 tickets on Etihad and noticed on Velocity’s website that there are some changes coming up for tickets issued from the 5th of October, including a reduction in the number of points required and was wondering if I read the chart correctly?I was also conf...

  • Qantas flight award discrepancy

    Jun 18, 2022, 11:36 AM

    I’ve seen that many times when trying to redeem QF points on partner airlines, e.g. Air France, KLM and Qatar Airways. I ended up not flying at the time.

  • Originally Posted by Dan22 Originally Posted by vitorsyd To make matters worse, some destinations are no longer searchable on the QF website as origins, just destinations, despite there being EK and multiple OneWorld flights operating to/from said cities. I experienced that and it's frustrating (...

  • To make matters worse, some destinations are no longer searchable on the QF website as origins, just destinations, despite there being EK and multiple OneWorld flights operating to/from said cities.

  • Cancelling classic rewards flight

    Mar 08, 2022, 11:52 PM

    I cancelled a QF Classic Rewards on Emirates in October. Points credited within 2 weeks, but fees and taxes are still pending. I’ve emailed Qantas multiple times and disputed the charge with my Credit Card to no avail yet either.

  • Thanks for the update @Phil Young. I had done my research about 6 weeks ago and it appears that Switzerland has added the ticket or hotel booking requirement since. It’s an ever-changing game.

  • Hi Rakesh,It’s a shame that the Australian certificate hasn’t been deemed equivalent to the European Digital certificate by the EU yet, when those issued by neighbouring nations, such as NZ and Singapore have been for a while now.I did some research on the topic a while back and unfor...

  • Hello fellow travellers, I’m currently in Singapore and requested a replacement Visa card from my Australian bank on the 31st of October and was told it would arrive in 10 business days, but it never did. I know other banks use reliable courier companies because I received replacement cards...

  • Phone contact a disgrace

    Dec 10, 2021, 01:04 AM

    I’ve also attempted to contact Qantas multiple times re the refund for the fees and taxes on a classic reward cancellation. It’s been over two months, they’ve returned the points to my account, but no news on the $. Their call centre is helpless any time of the day or the night....

  • Mind you the complimentary Sydney Airport terminal bus has also been suspended and am not sure if that’s going to be reinstated even though it would cater to passagens of all airlines and of course non-passengers also who may need to go from one terminal to the other.

  • Status support Reversal

    Apr 07, 2021, 05:55 PM

    On a second thought since it happened on the 1st of April, maybe it was a QF April fools joke!

  • Status support Reversal

    Apr 07, 2021, 05:41 PM

    Thanks for the clarification @anonymous. I indeed flew 50SC last membership year, but had 205SC expired at the end of the membership year, so received a total of 155 SC through different boost schemes in the course of 2020. 125 of which were in a single transaction (50% of SC needed to retain Sil...