Originally Posted by sid You can also try going through this - http://www.airlinecustomeradvocate.com.au/Or file a chargeback with your credit card provider. Thanks for the suggestions. The credit card provider is Qantas Money, so that could be an interesting one :)

Seeking advice from others no doubt in this situation...Given the COVID-19 situation Qantas cancelled my return flights to Mexico. Understandably from a business perspective they have been trying to encourage passengers into accepting Credit Vouchers. At the time the restrictions on the use of th...

It took months and several phone calls for me to get my points.The first two people I spoke to at CBA tried to tell me that I was ineligable because I didn't explicity "opt-in" to receive the points, which I knew was incorrect but they refused to budge. I eventually found a screen shot I'd taken ...

That is odd that you say Japan flights are exempt... I didn't think they were given that when I selected my exit row seats the Qantas website noted the $90 fee. They just haven't charged me yet. When I've selected pre-selected non-exit row seats in the past for international flights, there h...

I'm just QFF Silver. Which I know allows me free advance seat selection, but thought I'd still be charged for the exit row seats. Oh well, not complaining! 

I have a return economy flight to Tokyo in Jan/Feb 2014 and a while ago in the "Manage my Booking" section of the Qantas website selected exit row seats for myself and my partner.Two interesting things have occurred: firstly, I have still not yet been charged for these exit row seats months later...

Great, thanks for your feedback Nick and Hutch!

Hi All. I have a few single use Qantas Club passes received via my credit card program and QFF Silver Status. I have previously used these without problem prior to an international flight departing Sydney. Just wondering if anyone has experience of whether or not they will be accepted at overseas...

All flights between LAX and JFK are now 747, however they are not all are refurbished.I flew back JFK-LAX-SYD in late March this year, and the business class still had the first generation Sky Bed (i.e. angled lie flat) and a less comprehensive in-flight entertainment system than on the flight ov...

Hi ClaireI assume you are considering economy class? You might like to consider Premium Economy, which in most cases will be just the two seats next to each other. if you a only thinking about economy class then you'll want to look out for flights on the A330 or A340. In economy class most airlin...

It sounds like Toronto may be the lesser of two evils in this case. Thanks for letting me know your experiences with DFW, very helpful.

Thanks Peter and Guy!

US Border Preclearance from Canada: I am planning a flight from Vancouver to New York, transferring in Toronto. I assume the US Immigration preclearance will occur in Toronto, rather than Vancouver - is this correct? If so, is it necessary to collect baggage at Toronto and re-check it to fulfil U...

I agree with ciaomucca.Haven't flown Hawaiian, but they have A330 scheduled on that flight, so if you aren't going Business Class, the Economy seating appears quite roomy compared to other products between Australia and USA. On the return leg, there is an overnight stopover required anyway, so it...

I wrote to Qantas asking the same question, thought I'd share the response (bold added myself), which I think kind of misses the point of the issue:"...While the booking system will generally offer Qantas flights, there are times when flights with partner airlines will be offered due to the route...