I visited the Platinum lounge in August last year being a QF Platinum flying economy and was initially upset they would not allow me in the El Mourjan lounge since I was a Platinum holder. I was pleasantly surprised how good the lounge was essentially giving probably a better experience than the ...

You point about loosing passengers is a risk but from my point of view does not affect my loyalty. I have lifetime Gold with Qantas. I am retired and enjoy the benefit of using the lounge when flying economy. The cost to Qantas is a cup of coffee or a couple of glasses of red wine, the benefit I ...

“I hope that in the coming months you’ll notice a significant move towards a better BA, driven by our people to deliver a better experience for you, our most loyal customers,” Doyle stated. That says it all. He needs to change the arrogant attitude of BA's people. The days are...

Even though its over three years since you wrote your review there still is nothing “First Class” about the lounge or access as Platinum QF ff.Flying economy on Qatar you cant get access to the real Business class or First class lounges. Your picture of the bar trolly says it all, looks like an ...

Great article and Qatar does have a good inflight product. Unfortunately they have a pathetic customer service that does not match up to their claim of being a five star airline. You frequently talk up their ground services like the lounge but your readers might want to beware that your on your o...

My advice is collect Qantas status credits rather than fly Singapore.Whilst Singapore is a fantastic airline they don't give PPS status for life. Qantas allows you to earn lifetime status for Silver and Gold which for me in retirement allows me to enjoy Gold status even when flying economy. Means...

flown PER SIN a couple of times this year and really disappointed that directed to Domestic lounge rather than the new International lounge. Given that you have to clear immigration security and GST refund after leaving the lounge its hard to time the run and not have to wait at the gate. I had h...

Australia needs to take a look how efficient New Zealand is at renewing passports. First NZ charges A$ 181 not A$ 293 for a renewal. Second my wife who is a Kiwi was able to do her application online and had a passport in her hand in Thailand three days after applying. That is what Australia shou...

Why does "in turn making more room available to passengers in critical areas such as legroom and below-seat stowage – as well as enable airlines to indulge in more bespoke creations." sound so good yet gets turned into :" look at how many more seats we can get in, all the punters want is a...

You are correct. The the idea of a unit is to provide comparison that is easy to remember. Here is a simple example of different business class seats using different units for area (not accounting for non rectangular shape of seat): Singapore Qantas A...

Its about cost per seat mile, the denser the seating the lower the $/mile. The mock up gets as close to 2-3-2 as they can so when they pitch it to the airlines they give the impression their economics are miles ahead of Airbus A350-1000. The airlines will in turn put their own seats in.You should...

First time I flew RB about 20 years ago from SIN to DRW I was horrified to see when they called the flight in the lounge, all the passengers got up and started stuffing their pockets with beer cans. Once I got on board I asked for a G&T only to be told by the air hostess they don't serve alco...

might be disappointed on the 737 as non lie flat bed. Check the aircraft as before Christmas they were flying the A330 which has lie flat seats.

I was curious about Malaysian’s statement “We are looking at what consumers are asking for,” They said the same thing about alcohol being served in business class on flights less than three hours. Just a nice way of saying “stuff you customers it’s all about get...

i dont think that is still correct for India https://www.mfat.govt.nz/en/countries-and-regions/south-asia/india/new-zealand-high-commission/eta-enabled-tourist-visa-on-arrival/